2908 Amberwood Dr
Highland, Illinois 62249

(618) 570-9595

FAQ'S


What is PDR (Paintless Dent Repair)?


Paintless Dent Repair (PDR) is the process of removing minor dents, dings, and hail damage without sanding, priming, and painting. Special tools are used to massage the backside of the metal to restore the panel to its original condition without affecting the factory finish. PDR is the only auto body process that can return your vehicle to true factory condition.


What are the benefits of PDR?


The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair as is typical with most body shop repairs. Cost is also a major benefit of PDR. Repairs are typically between one-quarter to one-third the cost of conventional dent repair. The time savings is yet another advantage. Many dents can be fixed in less than an hour. Hail damage is typically fixed in one day with PDR. A body shop may take 2-3 weeks for the same type of damage. Environmental concerns are another benefit of PDR. Since this process keeps the original factory paint on your vehicle, there is no need for the paint, chemicals, or other toxins that are used extensively in body shops when repairing dents. PDR is 100% environmentally friendly.


Can all dents be fixed with PDR?


No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are the size of a golf ball and under. Most (about 95%) minor dents can be repaired. About 5% of minor dents can't be fixed due to the depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations. Most non-collision dents can be repaired with paintless dent repair, however there are some situations that can interfere. Dents that are on the edge of the panel may not be able to be repaired. Some panel edges are seamed together with another sheet of metal making it impossible to gain access. If the paint is cracked or damaged, a complete repair is not possible using the PDR method. Paintless Dent Repair is best for later modeled vehicles with factory paint. Vehicles before 1985 may have lacquer based paint which is not as flexible as theautomotive paint used today.


Will my dents come back?


Absolutely not! Paintless Dent Repair is a permanent repair for minor dents, dings, and hail damage.


Will my paint be damaged?


No, Paintless Dent Repair will not damage your paint (as long as performed properly). The factory paint on today's vehicles is very flexible and will not be damaged from the PDR process. It is important to make sure you only use a qualified PDR technician for your repairs.


Do most PDR technicians do quality work?


Unfortunately as of now, there are no licensing or performance standards for this industry. This is mostly due to PDR still being in the growing stages as a profession. Making a decision on which PDR technician to use based on the cheapest price can often be a mistake, as skill levels vary widely among technicians. See this BAD PDR page for examples of sub-standardworkmanship.


How is PDR performed?


PDR (Paintless Dent Repair) is performed by accessing the backside of the panel and meticulously massaging the back of the damage with special rods and tools. A tennis ball sized dent can sometimes take over a hundred small pushes to repair the dent. Special lights are used to see the details of the damage. The dents do not just "pop" out and there is no dry ice or suction used in the repair process. PDR is a specialty trade that can take years to master.


Why should I choose PDR for my repair?


There are many reasons to choose the PDR process for your repair, for example: ● Paintless Dent Repair is the only repair process that allows you to keep your factory finish. Repainting the damage not only has the possibility of the color not matching, it also diminishes the value of the vehicle. ● Repair time is a major plus using the PDR method. Most dents can be repaired while you wait versus 3 to 5 days in the shop. ● Cost of the repair is another reason to choose PDR. A small, coin-sized door ding on your vehicle would typically cost you between $400-$750, depending on location and color. That same dent repaired with PDR will cost you between $75-$150.


Will my insurance pay for a PDR repair?


Absolutely! Paintless Dent Repair is the insurance industry's preferred method of hail damage repair. Minor dents and door dings typically cost less than most deductibles, in those cases it may be best to not even file a claim. In the cases of larger damage where there is no paint damage, The Dent Specialist will be glad to work with you and your insurance company on what the best option is for your repair.


Can Paintless Dent Repair help sell my car?


Ever hear the saying "Image is everything"? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on PDR will make them many times over what they spend, and will help them sell the car quicker. If you're selling your car, PDR is one of the best ways to get top dollar, more interested buyers, and a quicker sale.


Can Paintless Dent Repair help me with my lease return?


If your lease is up soon, give us a call - you'll be glad you did... We can remove those dents for a lot less than you will be charged for "excessive wear and tear on your vehicle's exterior."

(618) 570-9595

2908 Amberwood Dr
Highland, Illinois 62249

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